Part of the Venue Harmony kit
Platform · ReportingThe answer should not depend on which screen you opened
If the dashboard says one thing and the download says another, you stop trusting both and go back to the spreadsheet. Most operators end up there eventually.
The four guarantees
- One number, everywhere
Each figure has a single definition and gets calculated once, so the screen and the download agree. Add your venues up one by one and you get exactly the total on the group report.
That is tested rather than assumed. If those two ever disagree, it is a fault to be fixed, not a quirk of the report you happened to open.
- New reports read backwards
We keep a record of what actually happened rather than only the running totals. So when we build a new report next year, it covers the last five years too. It does not start counting from the day we switch it on.
Most systems cannot do this. It is why you get told a new feature only works going forward.
- Everything exports
Everything you can see, you can take. One consistent format, so two downloads from different parts of the system can be put side by side without reformatting either.
If you want it all, you can have it all, any day, at no charge.
How far back does my history go?
No two-year cut-off. No three-month maximum on a download. If you have been trading eight years, you can ask about eight years.
Comparing this June with the June three years ago is a question your software should be able to answer.