The part that covers people actually being in your venue
Booking software sells the time and then loses interest. This is the bit in between, and the bit afterwards that decides whether they come back.
Before, during, after
- Before
- The link goes with the confirmation. Minors and guardians handled properly. Check-in becomes a name being ticked off rather than eight people and a clipboard in your foyer.
- During
Notes on the session itself. It is a birthday. One of them uses a wheelchair. They came last year and did something else.
Nothing depends on whoever took the phone call being rostered on.
- After
Photos to their own inbox rather than a link that expires. A follow-up that points the happy ones at a review. Leaderboards on your own website if that suits what you run.
Did they finish, how long it took, how many turned up. A year of that tells you which experiences beat people and what your real no-show rate is.
A session is a room, a lane, a bay, a track or a table
None of it assumes a particular kind of venue, and the words on screen are yours.
See what a year of sessions tells you
Get early accessHow this part works
The pages below describe what is actually inside the ExperienceKit kit. None of them is a separate purchase.